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CTI > Services > Crew Pairing And Rostering Benchmark

Crew Pairing And Rostering Benchmark


Overview

Constraint Technologies (CTI) offers a benchmarking service for customers in the transport sector. The basic service is free-of-charge, with additional services available by negotiation.

CTI take customer data and create pairings and rosters based on current operating preferences. These can be compared with the current pairings and rosters (be they manual or computerized). CTI use their own analysis tool to identify and quantify differences.

Potential benefits include:

  • Clarification of rules and operating procedures (i.e. are the rules being applied correctly in the current pairing and roster building)

  • Reduction in manpower

  • Fairer allocation

  • Reduction in overtime costs

  • Reduction in non-productive time.

Pre-requisites

In order to carry out a benchmarking exercise, CTI requires access to information and customer representatives to obtain and confirm data such as:

  • Crew (e.g. qualifications, etc)

  • Rules (statutory and company)

  • Pay and allowances

  • Network

  • Timetable

  • Fleet

  • Operating preferences

  • Rostering procedures

  • Previous pairings and rosters

The assumption is that data above is in machine readable form.

Procedure

The standard procedure is:

  1. Gather basic information

  2. Convert to standard CTI format

  3. Clarify any omissions or inconsistencies

  4. Agree terms of reference

  5. Ascertain customer objectives and preferences

  6. Analyse previous pairings and rosters

  7. Clarify any inconsistencies between:

    1. Basic information (eg rules)

    2. Previous rosters and pairings

    3. Customer objectives and preferences

  8. Create pairings and rosters

  9. Analyses differences

  10. Present to customer

  11. Refine based on feedback

  12. Deliver final results

Analysis

Analysis of the results is achieved through the use of our Java based Analysis Tool called TPAC WorkBench which analyzes and compares pairings and rosters. We use this tool for analysing existing pairings and rosters, and comparing these against the new pairings and rosters. Further information can be found in Appendix 2.

Business Benefits

The key benefits of doing a benchmark are:

  • Clarification of rules and confirmation – or otherwise – that rules are being correctly applied. Over time it is common for custom and practice to become confused with rules, resulting in pairings and rosters that are more expensive to operate than they need to be.

  • Reduction in manpower. The pairing optimizer identifies the minimum staff levels for any schedule. This is potentially an area for significant savings.. Compared to manual pairings, CTI has identified savings in excess of 10% for some customers.

  • Better allocation of tasks. There is the potential to achieve the desired result at minimum cost. In both cases the optimizer minimizes overtime

Standard Benchmarking Report

The standard, free-of-charge, package includes:

  • Analysis report on current pairings and rosters

  • Set of new pairings and rosters for a period of 1 month

  • Analysis report on difference

  • Report on potential benefits

TPAC Workbench

Features include:

  • Comprehensive reporting on major KPI's for any given pairing and rostering solution (generated by TPAC pairing and rostering or any 3rd parties solutions) including productivity of each crew by type and base

  • The ability to load two scenarios at the same time for side by side comparison. TPAC WorkBench supports dynamic KPI definition and charting so KPI comparison charts can be customized to focus on each customers key drivers. By loading and visually comparing multiple solutions planning staff can quickly identify differences and advantages.

  • Multiple "what if?" scenarios can be loaded into TPAC WorkBench to enable planners and management to quickly understand the full effects on pairing and rostering solutions of potential rule changes, basing policies or new government restrictions.

  • Visual displays of pairing and rostering solutions for in-depth analysis

  • Validation of staff information, attributes and basing.

Further Information

You may wish to look at the PDF version of this document.